Frequently Asked Questions

Frequently Asked Questions

Shipping & Delivery

Q: How long does shipping take?
A: We typically process orders within 1-2 business days. Delivery times vary by location.

Q: Do you ship internationally?
A: Yes, we ship to select international destinations. Shipping costs and delivery times vary by country.

Orders & Returns

Q: What is your return policy?
A: We accept returns within 30 days of purchase for unused items in original packaging.

Q: How can I track my order?
A: You'll receive a tracking number via email once your order ships.

Products

Q: Are your products cruelty-free?
A: Yes, all our products are cruelty-free and ethically sourced.

Q: What ingredients do you use?
A: We use premium, natural ingredients. Full ingredient lists are available on each product page.

Contact

Q: How can I contact customer service?
A: You can reach us via email or through our contact form. We respond within 24-48 hours.