Frequently Asked Questions
Frequently Asked Questions
Shipping & Delivery
Q: How long does shipping take?
A: We typically process orders within 1-2 business days. Delivery times vary by location.
Q: Do you ship internationally?
A: Yes, we ship to select international destinations. Shipping costs and delivery times vary by country.
Orders & Returns
Q: What is your return policy?
A: We accept returns within 30 days of purchase for unused items in original packaging.
Q: How can I track my order?
A: You'll receive a tracking number via email once your order ships.
Products
Q: Are your products cruelty-free?
A: Yes, all our products are cruelty-free and ethically sourced.
Q: What ingredients do you use?
A: We use premium, natural ingredients. Full ingredient lists are available on each product page.
Contact
Q: How can I contact customer service?
A: You can reach us via email or through our contact form. We respond within 24-48 hours.